Tenants

Maintenance Requests 

Did you know you can submit a maintenance request online? It's fast, easy, and secure, so why wait? 
Simply Login to your Tenant Portal and go to the Maintenance Tab to submit a work order &  you will receive updates as your request is processed.

Pay Your Rent Online

Did you know that you can now pay your rent online? It's fast, easy, and secure, so why wait? Below, you'll find some information on how to get started and a few reasons why so many others have already made the switch!

Benefits

Once you’ve signed up, you can:
  • View and pay your bills anytime (24/7)
  • View and pay your bills from anywhere (any computer with an internet connection)
  • Set up an automatic payment
  • Sign up for automatic reminder emails
  • Review your payment history

Convenience

Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps...

Need to pay by cash or certified funds, no problem, simply send us a request and we can share with you the various locations where cash payments can be made.  Cash payments will be directly deposited into your tenant account and may be viewed in your Online Tenant Portal.

Security

In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.

Other Benefits Available to You in Your Online Portal:


  • View Your Current Lease & Sign Your Renewal Offer Online
  • View Important documents that we have shared with you
  • View your account ledger
  • Upload your Renter's Insurance documents
  • Provide your request to vacate at the end of your current Lease term
  • View your move in or move out instructions
  • Contact Us directly via text or phone


Contact Us

Bear Granville Corporation
8 N Belmont Ave
Richmond, VA 23221-3004

Ph: (804) 231-7368 ("RENT")
Fax: (804) 231-7369